Our Services
Our services include all aspects of helping your business to achieve its potential. We work on individual projects, long-term assignments or as ongoing partners to provide ‘overload’ or locum assistance for your business. Our activities include:
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Reviewing your current administrative processes and operational activities against established best practice and to ensure that they will satisfy regulatory requirements |
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Developing, reviewing and upgrading your policies, procedures, forms and day to day operations to maximise consistency, reduce wasted time, improve effectiveness, streamlining and staff compliance |
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Provide clearer expectations for staff by simplifying and streamlining access to critical information (including induction programs), with related improvements in knowledge retention for the organisation |
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Undertaking gap analyses to benchmark your business against industry best-practice frameworks such as LAW9000 and ISO9001 |
| • | Regulatory and best-practice process implementation, including LAW9000/ISO9001 implementation |
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Developing systems, maximising resources and implementing change in Human Resources, Operations, Infrastructure, Business, Development and Technology |
| • | Developing programs for monitoring and improving customer and staff satisfaction |
| • | Risk analysis and planning for risk mitigation and treatment |
| • | Implementing feedback and continuous improvement systems |
| • | Conducting audits of your internal processes to measure effectiveness and compliance |
| • | Training your staff about process compliance, management systems and internal auditing |
| • | Conducting trial compliance audits |
| • | External audit liaison, and |
| • | Management systems health/cost-effectiveness analysis |